Terms and conditions of use.

1. Who we are

The runtheons.com website, the beta.runtheons.com platform and the Runtheons apps (together, the “Service”) are operated by Runtheons S.R.L., with registered office at Via Desenzano 1, 25087 Salò (BS), Italy, registered with the Brescia Register of Companies (Registro delle Imprese di Brescia), VAT number and tax code (P. IVA e C.F.) 04517900983 (“Runtheons”, “we”).

2. Subject matter

These Terms govern access to and use of the Service by private users (“User”, “you”). By using the Service you accept these Terms and declare that you have read the Privacy Policy.

The service offered to companies (Runtheons Corporate), professionals (coaches, nutritionists, gyms) and partners is governed by specific contracts, which prevail over these Terms in case of conflict. Beneficiaries of a Corporate license remain subject to these Terms for their personal use of the Service.

3. Nature of the service

Runtheons offers personalized physical activity programs and Alfred, a digital coach based on artificial intelligence, which proposes training plans, provides general guidance and analyzes the data you choose to share.

The Service is not a medical device and does not provide diagnoses, treatments or medical advice. Alfred’s guidance, including informational nutrition-related guidance and the technical analysis of movement, does not replace the opinion of a physician or another healthcare professional.

Before starting or changing a physical activity program, in particular if you have medical conditions, are pregnant, have injuries or symptoms, consult your physician. Stop the activity and contact a professional if you feel pain, discomfort or unusual symptoms. Artificial intelligence responses may contain errors: always use good judgment when evaluating the guidance you receive.

4. Account and requirements

To use the Service you must create an account and be at least 18 years old. People between 14 and 18 years old may use it only with the consent of the person exercising parental responsibility.

You undertake to provide truthful and up-to-date information, to keep your credentials safe and not to share the account with others. You are responsible for the activities carried out with your account; if you suspect unauthorized access, notify us immediately.

5. Subscriptions and trial period

Some features are available with a paid subscription. Prices, plan contents and duration are shown at the time of purchase, VAT included.

Where available, you can try the Service free of charge for 7 days. At the end of the trial, if you do not cancel, the subscription starts and renews automatically at the end of each period (monthly or annual) at the price in force, until you cancel it.

You can cancel at any time from your account settings or, if you purchased through the App Store or Google Play, from the store settings. Cancellation takes effect from the end of the period already paid. Purchases made through a store are also subject to the store’s terms and refund procedures.

6. Right of withdrawal

If you are a consumer, you may withdraw from the contract within 14 days of signing up, without giving any reason, pursuant to Articles 52 et seq. of the Codice del Consumo (Italian Consumer Code, Legislative Decree 206/2005), by writing to hello@runtheons.com.

If you asked to start using the Service during the withdrawal period, you will be charged an amount proportional to the service provided up to the notice of withdrawal. The refund will be made within 14 days, using the same payment method used for the purchase.

7. AI credits

Some Alfred features consume artificial intelligence credits. The credits included in your plan renew every month, do not accumulate, have no monetary value and are neither refundable nor transferable. You can purchase additional credits under the conditions shown in the app.

8. Proper use

You undertake to use the Service only for personal and lawful purposes. In particular, it is not permitted to:

• use the Service for commercial purposes without an agreement with us;
• copy, decompile or attempt to extract the code, models or data of the Service;
• use automated systems to access the Service or overload it;
• upload unlawful or offensive content, or content that infringes third-party rights, including videos or data of other people without their consent;
• circumvent technical limits, security measures or usage restrictions.

9. User content

The content you upload (for example training data, videos, documents and messages) remains yours. You grant us a non-exclusive, royalty-free license, limited to the time necessary, to use it for the sole purpose of providing the Service to you and improving how it works, as described in the Privacy Policy. You warrant that you have the right to upload such content.

10. Intellectual property

The Service, the Runtheons trademark, Alfred, the software, the models, the texts, the graphics and the other content are owned by Runtheons or its licensors. We grant you a personal, non-exclusive, non-transferable and revocable license to use the Service in accordance with these Terms. No other rights are transferred to you.

11. Service availability

We undertake to keep the Service available and working, but we cannot guarantee that it will always be free of interruptions or errors. We may suspend it temporarily for maintenance, updates or force majeure, and modify or update the features over time. Integrations with third-party devices and services also depend on the operation of the latter.

12. Liability

To the extent permitted by law, Runtheons is not liable for damages arising from use of the Service that does not comply with these Terms, from failure to follow the warnings in Article 3, from interruptions not attributable to us, or from the operation of third-party devices and services.

Nothing in these Terms limits our liability for willful misconduct or gross negligence, or the rights that the law grants to consumers and that cannot be waived.

13. Personal data

The processing of your personal data is described in the Privacy Policy and in the Cookie Policy. A simplified explanation is on the Trust and data protection page.

14. Suspension and closure of the account

You can close your account at any time. We may suspend or close an account in the event of a serious breach of these Terms, giving reasoned notice except in cases of urgency or legal obligation. When the account is closed, your data will be processed as set out in the Privacy Policy.

15. Changes to the Terms

We may update these Terms, for example for new features or regulatory changes. We will notify you of material changes at least 30 days in advance by email or in the app. If you do not accept them, you can cancel your subscription before they take effect.

16. Governing law and jurisdiction

These Terms are governed by Italian law. If you are a consumer, the courts of your place of residence or domicile have jurisdiction over any dispute, and the more favorable protections provided by the law of your country of residence in the European Union remain unaffected.

17. Contact

For questions about these Terms, write to hello@runtheons.com or to Runtheons S.R.L., Via Desenzano 1, 25087 Salò (BS).